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Welcome to Mercer County State Bank’s TeleBanc System. Now
you’ve got banking at your fingertips anywhere you have a touch-tone phone.
For Local calls, you can
access TeleBanc by calling 724-376-2100.
If calling long distance, use the toll-free number
1-888-489-MCSB
(6272).
The following information will show you what is available
through TeleBanc to assist you during your call.
Public Information Access
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Deposit and Loan Rates
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Merchant Check Verification
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Miscellaneous Information
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Leave a message
Account Information Access
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Enter one of your
Mercer County State Bank Account Numbers.
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Enter The Type of
Account just entered. (i.e. checking account)
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Enter your TeleBanc
Personal ID Number. (Initially, use the last 4 digits of your Social
Security Number. For security reasons change your ID once access is
approved)
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Once this information
has been verified you will have the following available.
Customer Account Information Available
Current balance and last deposit
Check inquiry by number
Recent transaction information
Loan payment information
Pending transactions to post
Interest Information
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Receive a FAX account statement
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Loan advances to checking or savings (open-end loans only)
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Funds transfer between checking and savings accounts
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Leave a message
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Loan payments from checking or savings
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Change your personal Identification Number
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Order Checks
- Place a
Stop Payment
on checking
accounts
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At any time during your
call you may dial 0 and speak to a Customer Service Representative (during
regular banking hours at our Main Office)
TeleBanc 24 Hour Convenience – Banking at Your Fingertips!
Enjoy the ease and convenience of using TeleBanc. If you have any problems
accessing your account information, please call us at 724-376-7015, during
regular banking hours, and ask for the Bookkeeping Department.
Troubleshooting
The
following information may help you when using TeleBanc and encountering
problems:
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You must be using a Touch Tone phone.
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Certain special telephone options (such as Call Waiting)
can create problems.
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If TeleBanc Personal ID number is invalid, call bank to see
if Social Security Number is on file (for initial access).
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Only account owners may access accounts – if not listed as
an owner, access is not available.
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